Terms & Conditions

1 Which terms apply to you

Browsing the website and using the platform are governed by different documents.

Sections 2–7 are the Use of Website Terms & Conditions. They govern your use of miltpro.com and related marketing and support pages (the "Website"). By browsing the Website, you agree to them.

Sections 8–15 are the User Terms of Service ("Terms"). They govern your individual use of the MiLT software and app (the "Service"), alongside the User Agreement, which covers your consent to tracking and your relationship to your employer. These Terms focus on the conduct, intellectual property, and liability terms that apply to you personally when you use the Service.

2 Use of the website

Website Terms — what you may and may not do here.

You may browse the Website for lawful, personal, or business informational purposes.

3 Intellectual property in site content

Website Terms.

All content on the Website — text, graphics, logos, and the MiLT name and mark — is owned by MiLT or its licensors and protected by intellectual property law. You may view and print pages for personal, non-commercial reference, but may not reproduce, distribute, or create derivative works from Website content without MiLT's written permission.

4 No professional advice; no warranty

Website Terms.

5 Third-party links

Website Terms.

The Website may link to third-party sites MiLT doesn't control. Those sites' own terms and privacy practices apply, and MiLT is not responsible for their content.

6 User submissions

Website Terms — contact forms, job applications, and similar.

If you submit information through a contact form, job application, or similar form on the Website, you grant MiLT the right to use that information to respond to you and for the purpose you submitted it.

7 Copyright complaints (DMCA)

Website Terms.

If you believe content on the Website infringes your copyright, send a notice to legal@miltpro.com including a description of the work, the material you believe infringes it, and your contact information, consistent with the notice requirements of the Digital Millennium Copyright Act.

8 License to use the Service

User Terms of Service — the scope of your individual license.

MiLT grants you a personal, non-transferable, revocable right to use the Service through the account your Customer has provisioned, solely to perform your role for that Customer. This license ends when your account is deactivated, whether by your Customer or by MiLT.

9 Conduct & acceptable use

User Terms of Service.

You must not:

• Transmit unlawful, harassing, defamatory, or fraudulent content through the Service
• Misrepresent patrol activity, checkpoint scans, or incident reports
• Attempt to access data or accounts you're not authorized to access
• Interfere with the Service's security or availability
• Use the Service to violate a third party's privacy or safety

10 Intellectual property in the Service

User Terms of Service.

MiLT and its licensors retain all right, title, and interest in the Service's software, design, and trademarks. You retain no rights in the Service beyond the license in License to use the Service.

Incident reports, patrol data, and other content you submit belong to your Customer as Customer Data, as described in the Subscription Agreement and the Privacy Policy.

11 Use of the MiLT Intelligence Agent

User Terms of Service — a productivity tool, not a decision-maker.

The MiLT Intelligence Agent is a generative AI feature that can summarize incidents, answer questions about patrol/dispatch data, and draft report language for your review. It is a productivity tool, not a decision-maker: it does not independently dispatch personnel, resolve incidents, or determine compliance with any law.

12 Disclaimers

User Terms of Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT PERMITTED BY LAW, MILT DISCLAIMS ALL IMPLIED WARRANTIES IN CONNECTION WITH YOUR INDIVIDUAL USE OF THE SERVICE, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GPS, GEOFENCE DETECTION, AND NOTIFICATION DELIVERY ARE SUBJECT TO THE INHERENT LIMITATIONS OF MOBILE NETWORKS AND DEVICE HARDWARE.

13 Limitation of liability

User Terms of Service.

TO THE FULLEST EXTENT PERMITTED BY LAW, MILT'S LIABILITY TO YOU INDIVIDUALLY IN CONNECTION WITH THESE TERMS IS LIMITED TO THE GREATER OF ONE HUNDRED DOLLARS OR THE AMOUNT (IF ANY) YOU PERSONALLY PAID MILT DIRECTLY IN THE PRECEDING TWELVE MONTHS.

14 Disputes & governing law

Applies to both the Website Terms and the User Terms of Service.

Disputes about the Service

If you have a dispute about your use of the Service, please contact your Customer administrator first, since most operational issues are resolved fastest at that level. Where a dispute must be resolved directly with MiLT, it is governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws principles, and subject to the exclusive jurisdiction of the state and federal courts located in North Carolina, consistent with the governing-law terms of the Subscription Agreement between MiLT and your Customer.

Disputes about the Website

The Website Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws principles, and any dispute arising from use of the Website is subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.

15 Termination

User Terms of Service.

Your access ends when your Customer deactivates your account, or when the Subscription Agreement between MiLT and your Customer ends. MiLT may also suspend or terminate your individual access for a violation of these Terms.

16 Updates

Version history for both documents on this page.

Use of Website Terms & Conditions

User Terms of Service